Customer service & FAQ

Customer service:

For any inquiry please contact us at:

help@smellscandle.com

or

Postal mail:

The Shop Markets, LLC

306 International Parkway

Suite B

Sunrise, FL 33325

How to order:

Placing an order at www.smellscandle.com is pretty simple. After you have added items to your cart, you should follow the next steps to complete your order:

  • Review the products added to your shopping cart.

    Fill out your shipping and billing information.

  • Confirm and place your order using your preferred payment method.
  • You will receive an automated mail to your mail.

How long does it take for my orders to ship?

Due to COVID-19, shipping time have increased. Please allow extra time for your order to arrive. We apologize for any inconvenience.

How do I get free shipping orders?

All orders to the contiguous USA above $25 will automatically be free shipping at checkout.